Local & Long Distance
One Bill - One Company
Custom Calling Features
Call Waiting alerts you with a beep during a telephone conversation that another call is waiting to be answered. It prevents missed calls. Callers will hear ringing on the line – not a busy signal. This feature provides many of the advantages of an additional line at a fraction of the cost.
Cancel Call Waiting
Cancel Call Waiting allows you to cancel Call Waiting before or during one telephone call. This feature prevents interruptions on important calls and long distance calls. Cancel Call Waiting also prevents data transmission errors caused by Call Waiting tones when using computer modems.
Three-Way Calling allows you to add a third person to an existing telephone conversation bringing family and friends together. It also reduces the need for callbacks when trying to confirm plans and schedules.
Call Forwarding lets you transfer incoming calls to any telephone you can call directly. This feature reduces missed calls – calls can follow you wherever you go. It also eliminates waiting for important calls. Call Forwarding enhances home security when you are away from home.
Speed Calling allows you to reach frequently called numbers (local and long distance) quickly by dialing only one or two digits. This feature eliminates the need to look up or remember telephone numbers. This saves time when dialing numbers, especially long distance numbers. Speed Calling also allows fast, accurate dialing of emergency numbers. Speed Calling is available in 8-number or 30-number capacities.
Do Not Disturb
Do Not Disturb allows you to prevent incoming calls from ringing in your home. Only callers who have your Personal Identification Number (PIN) can override the Do Not Disturb feature and ring your telephone. It prevents unwanted interruptions, particularly solicitation calls while still allowing important calls to come through. Selected callers (friends and relatives) can still reach you by dialing your PIN code. When Do Not Disturb feature is activated, callers will receive a busy signal or an announcement. At this time, callers who know your PIN may dial it and ring your telephone.
Ringmaster allows you to have up to three telephone numbers with unique ringing patterns (and unique Call Waiting tones if you have the Call Waiting feature). This feature allows you to determine for whom a call is intended (children’s number or parent’s number) or the type of call, whether the call is personal or business. This feature provides many of the advantages of additional lines, but at a fraction of the cost.
Auto Recall returns a call to the last number that called you, even if you did not answer the call. If you are busy and can’t get to the phone, you won’t miss an important call.
Auto Callback automatically redials the last number you dialed. This feature will automatically attempt to place the call every minute for half an hour. When the line becomes free, you will hear a special ring (short-short-long ring cycle). Then pick up the receiver and the number you were calling will ring.
Customer Originated Trace
Customer Originated Trace stops harassing calls. Customer Originated Trace allows you to initiate an automatic trace of the last call you received. Your Telephone Company Annoyance Call Center will automatically receive a message containing the phone number where the obscene or abusive call originated (if within the local service area), plus the time and date of the call. It is necessary, however, to call the Annoyance Call Center before the end of the next business day and report the date and time of the call to be investigated.
Distinctive Ringing screens incoming calls. You begin by making your list of up to four ‘selected’ numbers after accessing your Distinctive Ringing service. Your phone will signal you with a special ring (short-long-short ring cycle) when someone from your list is calling.
Selective Call Acceptance
Selective Call Acceptance allows the customer to select up to ten phone numbers from which calls are to be received. All other calls are routed to a recorded announcement that informs the caller that you do not wish to receive his call – you will not be bothered with any unwanted calls.
Selective Call Rejection
Selective Call Rejection allows you to block calls from up to ten numbers. You can either block selected numbers ahead of time or block repeat calls. In either case, the caller is rerouted to a recorded message and your phone does not ring.
Selective Call Forwarding
Selective Call Forwarding allows you to select another telephone number where calls are to be forwarded, and then limits the forwarded calls to just the numbers on your list.
Warm Line Feature allows you to call a pre-designated number or emergency service by simply lifting the handset. Also, if you accidentally leave the phone off the hook, it will call a pre-designated number.
Caller ID Service
Several Caller ID Services are offered. Caller ID Service shows you the calling party’s name and number. Our advanced feature of Caller ID Name and Number will show you the information even when you are on the phone with another caller. This feature requires a Caller ID box that can be purchased from our office or any retail store.
Calling Number Delivery Blocking Per Call
Calling Number Delivery Blocking enables you to prevent your telephone number from being displayed on the Caller ID unit of the person you are calling. The feature is activated by dialing the Per Call Blocking code and must be activated on a per call basis every time you want your number blocked from display.
Toll Restrict With PIN
Toll Restrict with PIN is a feature where the customer is allowed to have long distance through the use of an access code or personal identification number. The PIN can be from 1 – 7 digits long and can be changed at any time by the customer.
Voice Mail is an answering machine without the machine. This feature answers your telephone with a personalized greeting in your own voice. You can retrieve messages at any time, from anywhere, using only a touchtone telephone and your 4-digit passcode. Date and time of your messages is always available.
Save money when you bundle your services!
Interstate & International Long Distance Service Agreement
This INTERSTATE AND INTERNATIONAL LONG DISTANCE SERVICE AGREEMENT (“AGREEMENT”) contains the general rates, terms and conditions for provision by Hayneville Fiber Transport, Inc., doing business as Camellia Long Distance, (the “Company”) of your Interstate and International long distance services between points within the United States (the “Service”). Throughout this AGREEMENT, our use of the term “you” or “your” refers to the individual or entity using or paying for the Service. UNDERSTAND THAT THIS AGREEMENT INCORPORATES BY REFERENCE THE SPECIFIC RATES, CHARGES, AND OTHER TERMS AND CONDITIONS SET OUT IN THE COMPANY’S SERVICE DESCRIPTIONS AND RATES DOCUMENT. The Company Service Description and Rates Document (the “SDR Document”), as well as a copy of this AGREEMENT, may be accessed by visiting the Company’s website or the Company’s office at 201 Greenville Bypass, Suite 3, Greenville, Alabama 36037.
YOU ARE NOT REQUIRED TO TAKE ANY ACTION. UNDERSTAND THAT YOUR CONTINUED USE OF THE COMPANY’S SERVICE CONSTITUTES YOUR ACCEPTANCE OF THE AGREEMENT (INCORPORATING BY REFERENCE THE SDR DOCUMENT).
- AVAILABILITY OF SERVICE. Subject to the availability of facilities and subject to transmission and like conditions, Service is available for your use twenty-four (24) hours a day, seven (7) days a week. The specific rates, charges and other terms and conditions of your Service not set forth herein are found in the Company’s SDR Document.
- USE OF SERVICE. You may use the Service for any lawful purpose. Any unlawful use of the Service is strictly prohibited and may be grounds for immediate termination of Service by the Company.
- RATES AND CHANGES IN RATES, TERMS AND CONDITIONS. Current rates, charges and other Service terms and conditions not set forth herein are found in the Company’s SDR Document. The Company reserves the right to make price changes for Service in the SDR Document or changes in the terms and conditions in this Agreement or the SDR Document upon providing seven (7) days’ advance notice. The Company may elect to provide such notice by any reasonable commercial method including, but not limited to, a bill insert or a bill message. YOU AGREE THAT YOU WILL BE BOUND BY ANY CHANGE IN THE RATES, TERMS AND CONDITIONS OF YOUR SERVICE UNLESS YOU CANCEL YOUR SERVICE AS PROVIDED FOR IN PARAGRAPH 13 BELOW PRIOR TO THE EFFECTIVE DATE OF THE CHANGE. Again, the Company maintains this AGREEMENT and the SDR Document, as updated from time to time, in its office located at 201 Greenville Bypass, Suite 3, Greenville, Alabama 36037 and on its website.
- LIABILITY OF THE COMPANY. Subject to Section 12 below, the liability of the Company, if any, for interruption, delays, or failures in transmissions (“Service Problems”), whether caused by the negligence of the Company or otherwise, is expressly limited to a credit for the charges billed by the Company to you for such Service during the period during which the Service Problem occurred. The Company will issue a credit for such charges only when the Service Problem has a continuous duration of more than two hours. You are obligated to notify the Company immediately of any interruption in Service for which a credit allowance is desired. Before giving such notice, you shall ascertain that the trouble is not being caused by any action or omission of yours within your control, or is not in wiring or equipment, if any, furnished by you and connected to the Company’s facilities.In no event is the Company liable to any person for any cost, damage or harm whatsoever arising from: (a) your negligence or willful act; (b) the attachment or use of any facilities or equipment by you which you use in conjunction with the Service; (c) the use of any facilities of other carriers by the Company in rendering the Service to you; (d) errors or omissions associated with your telephone number or listing information provided via directory assistance; or (e) any acts beyond the control of the Company including, but not limited to: (1) acts of God, war, civil disturbance, fire, explosion, vandalism, cable cut, storm or other similar catastrophe; or (2), any law, regulation, direction, order or request of any a federal or state governmental authority or agency having jurisdiction over the Company. Without limiting the forgoing, under no circumstances shall the Company be liable for any incidental, indirect, special, punitive, exemplary, or consequent